We shape the products and services that improve the lives of thousands every single day.
We do this by following a simple approach.
We uncover insights and shape brands through a process of exploration and investigation.
We design to simplify. We are fostering a human-centric ideology to achieve lasting solutions.
Backed by modern technologies. We build products that improve functionality, stay reliable, and evolve with time.
Like the world around us and the businesses we work with, our design practice is always striving to improve.
We have developed specific use cases where our approach and expertise combined help businesses to truly excel.
Building amazing SaaS websites.
We offer package solutions to help fast-growing SaaS companies scale up their website in line with their expanding workforce and customer base.
Building amazing SaaS websites.
We offer package solutions to help fast-growing SaaS companies scale up their website in line with their expanding workforce and customer base.
Building amazing SaaS websites.
We offer package solutions to help fast-growing SaaS companies scale up their website in line with their expanding workforce and customer base.
100k+ — creators using Teachable every day.
“BB Agency was a game changer for Teachable — we used them to design our homepage (and have used that for many years) and they were the first people we turned to when we needed to build a marketplace. I highly recommend them and our team loves working with them.”
Ankur Nagpal
— Founder and CEO at Teachable
Our Capabilities
200+ — projects we’ve helped launch through the years. Take a look at some of our selected case studies.
Branding
- - Findings and opportunities
- - Brand strategy
- - Identity development
- - Digital and print collateral
- - Brand guidelines
Discovery
- - Competitive benchmarking
- - Customer research and data analysis
- - Stakeholder and user interviews
- - User flows and customer journey
- - Information architecture
- - Wireframes and testing
Digital experiences
- - Marketing websites
- - Digital products
- - Mobile apps
- - Design systems
- - Interactions and animations
- - Illustrations and iconography
Engineering
- - Front-end development
- - Website development
- - Product development
- - CMS implementation
- - Quality assurance
50 — different customers that we’ve user-tested had quite a lot of positive feedback.
“BB Agency did a great job of taking general ideas and some very loosely termed flows or processes and then put them into a concrete UX experience ... BB Agency is able to translate your vision into something amazing.”
Matheus Matioli
— Customer Experience Specialist at Nexudus
The results we deliver.
90%
Satisfaction rate during user tests and focus groups for Progressive Insurance agent quoting app.
106%
Increase in conversion rate on the new Wibbitz website comparing 3 months before and after launch.
4.2m
Project views we gathered across our social networks for showcasing The Hub’s new brand and platform.
13%
For the Black Friday launch of the Teachable Discover marketplace, first-time purchases grew from 1.7% to 13%.
Four
Custom products we built for Otsuka Pharmaceutical to improve patient communications.
$268m
ShipBob raised in total after launching the new brand and website.
51%
Additional increase in conversion rate 6 months after launch, due to continuous optimizations on Wibbitz website.
10m
Registered users are enjoying the Iconosquare web app and its new responsive design system.
$20m
Sendlane raised in Series A, just 8 months after launching the new brand and website.
151% — Increase in website sessions on Wibbitz website.
“Finding the right agency to work with is a daunting task, but we absolutely found the right team with Balkan Bros. Each person on the team is talented, resourceful, and genuinely cared about delivering something we would love. We'll no doubt be working with them on future projects.”
Hilary Kay
— CMO at Wibbitz
How we deliver results?
Global perspective
We have members and collaborators working together from the United Kingdom, France, Netherlands, Czechia, Bulgaria, Ukraine, Lithuania, Philippines, Spainm Portugal, Russia, and Croatia, providing a valuable global perspective on our work.
We’re niche
We work primarily with SMEs, corporations, and funded startups who develop SaaS products in the finance, banking, property, healthcare, transport, and communication sectors.
Dedicated teams
We have focused teams dedicated to each project. Throughout the project, you will have a point of contact to guide you through the project lifecycle.
Research-based
We conduct quantitative and qualitative research to uncover key insights, define user flows, optimize customer acquisition, and educate our design process.
Holistic approach
Our research and discovery process educates how we define brand strategies, customer experiences, and structure CMS environments.
Weekly sessions
You can expect to have a constant line of communication with your dedicated team and weekly calls to review progress and updates.
Collaborative effort
It’s a collaborative effort that requires focus from both sides. To ensure the best results, we expect clients to dedicate a point of contact to be actively involved with the project.
We’ll challenge everything
We’re research-based, which sometimes means challenging the underlying assumptions behind a product, website, or brand.
Well defined client fit
With a niche set of services, we have a great understanding of where, how, and with whom we provide the best results.
30K+ — agents using the Progressive quoting app daily.
“We've done user testing and focus groups for the designs created by Balkan Brothers.The results show that, nine times of ten, their work is outstanding.”
Tom Nolan
— Experience design & Innovation leader at Progressive Insurance
Have a project in mind? Let’s get to work.